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Setting Up Custom Domains for Your MindPal Chatbots and Workflows

Setting Up Custom Domains for Your MindPal Chatbots and Workflows

Custom domains allow you to provide a professional, branded experience when sharing your AI chatbots and workflows with users. This guide will walk you through the process of setting up and configuring custom domains on MindPal.

Prerequisites

Before you begin, ensure you:

  • Have an active MindPal account

  • Own a custom domain or subdomain you want to use

  • Have access to your domain's DNS settings

Setting Up Custom Domains

Step 1: Connect Your Custom Domain

  1. Log into your MindPal account

  2. Navigate to the setting page. It will be https://brain.mindpal.space/personal/settings (opens in a new tab) in personal workspace and https://brain.mindpal.space/[TEAM]/settings (opens in a new tab) in team workspace

  3. Click on "Add New Custom Domain"

  4. Enter your desired custom domain or subdomain

Step 2: Configure DNS Settings

  1. Once you've added your domain, MindPal will provide specific DNS configuration instructions

  2. Access your domain's DNS manager (through your domain registrar)

  3. Add the required DNS records as specified by MindPal

  4. Wait for DNS propagation to complete (this may take up to 48 hours)

Step 3: Verify Domain Configuration

  1. Return to the custom domain settings in MindPal

  2. Check the domains table to verify your custom domain status

  3. Ensure the configuration shows as valid

Assigning Custom Domains

For Chatbots

  1. Navigate to the chatbot section

  2. Select the chatbot you want to assign the domain to

  3. Access the chatbot's settings, then go to "Access and Security" settings

  4. Choose your verified custom domain from the dropdown

  5. Define a specific path if desired (e.g., chatbot.yourdomain.com/support)

  6. Save your settings

For AI Workflows

  1. Publish your workflow

  2. Go to "Form Settings"

  3. Access the "Access and Security" section

  4. Enable custom domain functionality

  5. Select your verified custom domain

  6. Configure any additional path settings

  7. Save your changes

Best Practices

  • Use meaningful paths that reflect the purpose of your chatbot or workflow

  • Regularly verify your domain's SSL certificate status

  • Keep your DNS records up to date

Troubleshooting

If you encounter issues with your custom domain:

  • Verify all DNS records are correctly configured

  • Ensure your domain registration is active

  • Check for any SSL certificate errors

  • Contact MindPal support if problems persist

By following these steps, you can successfully set up and assign custom domains to your MindPal chatbots and workflows, providing a more professional and branded experience for your users.

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